Privacy Policy

Last Updated: February 2026

At SM Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

Name, email address, phone number, and postal address
Date of birth and age verification
Educational background and qualifications
Payment information (processed securely through third-party payment processors)
Course preferences and enrollment history
Photographs and video recordings (for course participation and promotional purposes, with consent)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

To process your enrollment and manage your account
To provide course materials, classes, and support services
To communicate with you about your courses, updates, and important announcements
To process payments and manage billing
To improve our services and develop new courses
To send marketing communications (with your consent)
To comply with legal obligations and protect our rights
To prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving our students (e.g., payment processors, email service providers)
Legal Requirements: When required by law or to protect our rights, property, or safety, or that of our students
Business Transfers: In connection with any merger, sale of assets, or acquisition of our business
With Your Consent: When you have given explicit consent for us to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
Objection: Object to processing of your personal information for certain purposes
Data Portability: Request transfer of your data to another service provider
Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in Section 9.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are intended for individuals aged 16 and above. For students under 16, we require parental consent before collecting personal information. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SM Academy
First Floor, 6, 80 Feet Road,
Opposite to McDonald's,
Above Mi Showroom,
P&T Colony, RT Nagar,
Bengaluru, Karnataka – 560032
Phone: +91 96069 48045
Email: info@smacademy.com

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and its associated rules. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.